Cookie Policy
Last Updated: April 16, 2026 | Effective Date: April 16, 2026
This Cookie Policy explains how ezHealthRCM LLC uses cookies and similar tracking technologies on our website and platform. When you first visit our site, we will ask for your consent before placing any non-essential cookies. Your consent choices are recorded in your browser's local storage for compliance purposes.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to the website owner. Cookies may be “session” cookies that are deleted when you close your browser, or “persistent” cookies that remain for a set period.
2. Categories of Cookies We Use
| Category | Purpose | Consent Required |
|---|---|---|
| Essential | Required for the platform to function. Includes authentication session tokens, CSRF protection, and load balancing. | Not required |
| Analytics | Help us understand how users interact with the platform (pages visited, time spent, error rates). Data is aggregated and anonymized. | Required |
| Preferences | Remember your settings and personalization choices (e.g., dashboard layout, notification preferences). | Required |
3. Specific Cookies Used
3.1 Essential Cookies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| authjs.session-token | ezHealthRCM | Maintains your authenticated session | Session / 30 days |
| authjs.csrf-token | ezHealthRCM | Cross-site request forgery protection | Session |
| ehrcm_consent | ezHealthRCM | Stores your cookie consent preferences (localStorage) | 1 year |
3.2 Local Storage
In addition to cookies, we use the browser's localStorage API to store your consent preferences. The key ehrcm_consent holds a JSON record containing your choice, the policy version in effect when you consented, and a timestamp.
4. Consent Management
When you first visit ezHealthRCM, a consent banner appears at the bottom of the screen. You can:
- Accept All — enables all cookie categories including analytics and preferences
- Essential Only — allows only strictly necessary cookies
- Dismiss (X) — closes the banner; only essential cookies will be used
To withdraw or change your consent at any time,clear your browser's local storage for this site and the consent banner will reappear on your next visit. You may also contact us at privacy@ezhealthrcm.com.
5. Third-Party Cookies and Technologies
- Vercel — Our hosting infrastructure may set performance and security cookies. These are considered essential.
- MongoDB Atlas — Our database does not set client-side cookies. Data transmission is server-side only.
ezHealthRCM does not use third-party advertising cookies or share cookie-derived data with advertising networks or data brokers.
6. How to Control Cookies
In addition to our consent banner, you can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Blocking essential cookies will prevent you from logging in or using core platform features, including claims submission and dashboard access.
7. Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. At this time, our platform does not alter its behavior in response to DNT signals, as no universal standard has been adopted. You can use our consent banner to restrict non-essential cookies.
8. Updates to This Policy
We may update this Cookie Policy from time to time. When we do, we will update the “Last Updated” date and, where required, display the consent banner again to collect fresh consent from existing users.
9. Contact Us
ezHealthRCM, LLC — Privacy Officer
Email: privacy@ezhealthrcm.com
See also our Privacy Policy and Terms of Service.